What you buy
A Brief is a digital document, and it’s general information
- A Brief is a digital product. You get a PDF, with a spreadsheet, slides and audio where the Brief’s page lists them. Nothing is posted to you.
- It’s general information, not advice. It isn’t legal, tax or investment advice, and it doesn’t take your situation into account. The terms of use say more.
- Your copy is for you. It carries your name. You may use it in your own work and show it to the colleagues working on the same decision. Sharing it across a team or a firm needs a team licence. Please don’t republish or resell it.
- Revisions for twelve months. When a Brief changes, buyers get the new version and a note saying what changed, for twelve months from the day of purchase.
Price and tax
The price you see includes VAT
- Prices are in euros and include VAT. Brief 01 costs EUR 49 including VAT at the founding price.
- The checkout may show your own currency. If it does, the amount shown there is what you pay.
- Buying for a company? You can enter the company name and VAT number at checkout, and they appear on your invoice. Where the reverse charge applies to your company, you still pay EUR 49 and the invoice shows no VAT.
- One price for everyone. The listed price is the price, whoever you are.
Who you pay
A payment company handles the sale for us
- Card payments run through Stripe. On your receipt the seller is Link, a Stripe company, acting as merchant of record. That means it takes the payment, charges the right tax for your country and issues your receipt and invoice.
- On your statement the charge appears under LINK.COM with our name beside it.
- We make and deliver the Brief, and we answer for what’s in it.
- We never see your card details. They stay with the payment company.
- Help with a payment. Link’s support at support.link.com can also help with a payment question or a refund, and in some cases Stripe may refund a purchase within 60 days.
Pre-orders
If you pay before a Brief is out
- A pre-order is a real payment at the founding price. The Brief’s page gives the delivery date.
- You can have your money back at any time before delivery, for any reason.
- If we’re going to miss the date, we’ll tell you before it passes and offer the refund again.
Delivery
How the Brief reaches you
- A Brief that’s already out reaches you by email within two working days of payment, at the address you gave at checkout. Your copy carries your name, so we prepare it by hand.
- Didn’t arrive? Write to hello@thegoldenrecord.xyz and we’ll send it again.
Refunds
Fourteen days, and you don’t have to say why
- You can ask for a refund within 14 days of delivery. You don’t need a reason. This holds for consumers and for business buyers.
- How to ask. Write to hello@thegoldenrecord.xyz from the address you bought with, or use the link on your receipt.
- How it’s paid. The full amount, VAT included, goes back to the payment method you used. How long it takes to arrive depends on your bank.
- After a refund your licence to use the copy ends.
- Something wrong with the Brief itself? If a file is broken, or a Brief isn’t what its page described, tell us and we’ll fix it or refund you, whenever you bought it.
- Your legal rights stay. If you’re a consumer in the EU, the law gives you 14 days to withdraw from an online purchase. Our promise is at least as wide, and nothing here limits a right the law gives you.
Team licences
Teams buy by quote and invoice
- These terms cover single copies. A team licence comes with its own short licence text, a quote and an invoice. Ask at hello@thegoldenrecord.xyz.
- Who we don’t sell to. We don’t sell team licences or custom work to the projects we cover. The reasons are on the disclosure page.
Liability and law
Where our responsibility ends, and which law applies
- Liability. As far as the law allows, we aren’t liable for losses that come from relying on a Brief. Nothing in these terms limits liability that the law says can’t be limited.
- Law and court. Dutch law applies to these terms, and disputes go to the court in Rotterdam. If you’re a consumer, you keep the protections of the law where you live.
- Changes. We may change these terms. The date at the top says when they last changed, and the terms in force on the day you bought stay the terms for that purchase.
Related pages
Who we are and how to reach us
The legal notice says who runs the site. The terms of use cover reading and quoting our work. The privacy page says what we process. The contact page says how to reach us.